Chapter 3. Troubleshooting

If you experience problems with Content Security 6.1 for Microsoft ISA or Forefront TMG Server 2004/2006/2010 please see if they can be resolved using this manual as a guide. Consult release notes coming with the product installation package to see if the problem is a well known issue. You can also use our Knowledge Base / FAQ located at Services section of QuintoLabs web site (http://www.quintolabs.com).

If none of these sources helps please contact QuintoLabs technical support using email at . An online form for a support request is also provided at Support section of our website. Please describe your problem in greater details and be as specific as possible. If you think you have found a bug in the software by QuintoLabs, use “Submit a bug” online form.

Our website hosts several online forums for all applications produced by QuintoLabs. Post a topic there to get answers from our support team or directly from application developers.

It is advisable to subscribe to our product notification newsletter. This newsletter is published on a regular basis and contains vital information about QuintoLabs and QuintoLabs products. To subscribe use a subscription field in the Services section of our website.