QuintoLabs provides access to Content Security for free. Users of the program may leverage the technical expertise of the company by joining various QuintoLabs support subscription plans - Community, Academic, Business and Partner. Advantages and services provided with each subscription plan are shown below.

Subscription Plan	Community	Academic	Business	OEM Integration†
License fee (user per year)	free	3$	7$	contact sales
Support level	community	quintolabs & partners	quintolabs & partners	quintolabs direct
Support channels	web	web & e-mail	web & e-mail	web & e-mail & phone
Support cases per year		3	7	unlimited
1st priority program updates
1st priority feature development
Custom feature development
Source code access & rebranding				‡

Support level and channels

Support for Community Subscription is free and provided by the community members on a voluntary basis. Support for Academic and Business Subscriptions are paid for and is done by Quintolabs and its technological partners. Extended development support is performed directly by Quintolabs staff members and requires status of an OEM Partner.

 

Program updates and custom feature development

Development support involves production of critical fixes, patches, new and custom funtionality for the product. Critical patches are released as soon as possible to all subscription plans; non critical fixes and feature requests are biased toward business and academic editions; OEM partners who have signed Non Disclosure Agreement (NDA) and Partner Agreement with QuintoLabs will get full access to source code and development support needed to integrate, fix or update qlproxy into third-party appliances and products.

† OEM Integration Subscription implies participation in QuintoLabs Techological Partner Program.
‡ Requires signed Non Disclosure Agreement (NDA) with QuintoLabs.