QuintoLabs Technical Support Center

General Support Information

Quintolabs Technical Support Team provides instant assistance to the customers who purchased the Norman Anti Malware component of our product. Other users are supported by e-mail 24 hours a day and 7 days a week. To speed up the support process we kindly ask you to include the information of your purchase (order number) in all e-mail correspondence with QuintoLabs. Thank you very much!

Available support options

Currently Supported Version of the Product

Latest supported version: QuintoLabs Content Security 6.1 for Microsoft ISA or TMG Server; product version 6.1.1572.0; released on May 15th, 2010. Download for free, see what's new or read more information about it.

Browse List of Current Issues, Submit a Bug or Request a Feature Online

Look through Wiki or search knowledge base articles, browse the list of current issues for the currently released product, submit a bug or feature request in the online QuintoLabs issues database. Please note that you have to be a registered member of QuintoLabs Partners Program to use the issues database and submit bugs. Use your Partner Reference Number indicated in the welcome e-mail to login to the database. The read only access to issues is granted to everyone.

Read Online Documentation

Take a look at our Online Documentation to get the overview of the product installation and usage.

Not a partner yet?

No problem. Use the following form to send the request directly to the QuintoLabs Support Team by e-mail.

 
Subject:
Platform (OS and ISA/Forefront TMG version):
Product:
Product version number (N.N.N.N):
Problem description: